Hello there,

We hope you've been enjoying your Roku experience. However, we've received reports of a minor hiccup with the latest update to version 1.4. Some of you may have encountered difficulties while trying to play live channels. We understand how frustrating this can be, and we're here to help you get back to seamless streaming.

The issue emerged when we introduced a new feature - the "Live Stream Format" setting. But fret not, there's no need to wait for the next update; we have a quick solution that will have you back to your favorite shows in no time!

Here's how you can fix it in just a few simple steps:

1. Head to the Settings Screen: Navigate to the "Settings" option on your Roku app.

2. Choose "Live Stream Format": Select the "Live Stream Format" option from the menu.

3. Configure Your Settings: A dialog box will pop up, offering you a choice of stream formats. For most users, we recommend sticking with the default option, "MPEG (.ts)."

4. Confirm Your Selection: Once you've made your choice, press "OK" to confirm.

That's it! You're all set. Head back to the live screen, and your channels will be right there waiting for you.

We truly appreciate your support and your commitment to our application. We're always working to provide you with the best experience possible, and your feedback is invaluable to us.

If you have any more questions or need further assistance, don't hesitate to reach out to our support team. We're here to ensure that your Roku experience is as smooth as can be.

Thank you for choosing our application. Happy streaming!

Warm regards,

Ibo Player Pro Team